Privacy policy
legal@avolie.de
Responsible contact:
GF-Ges. Damian Jordan
Privacy Policy
At Avolié, we are committed to protecting your privacy and ensuring the security of your personal data. This privacy policy complies with the requirements of the General Data Protection Regulation (GDPR) and explains how we collect, use, and protect your personal data when you visit our website or make a purchase in our online shop.
Data Controller
The entity responsible for data processing under the GDPR is:
Avolié GbR
Knappstr. 5, 34519 Diemelsee
Email: support@avolie.de
Phone: +49 151 58497457
Information We Collect
When you visit our website or place an order, we collect certain personal data, including:
- Name
- Contact details (email address, phone number, shipping address)
- Payment information (e.g., credit card details, billing address)
- Voluntarily provided data (e.g., reviews or inquiries)
How We Use Your Information
The data we collect is processed based on the following legal grounds:
- Performance of a contract (Art. 6(1)(b) GDPR): To process and fulfill your orders.
- Compliance with legal obligations (Art. 6(1)(c) GDPR): To meet tax and accounting regulations.
- Consent (Art. 6(1)(a) GDPR): For sending promotional offers and newsletters, if you have provided your consent.
Data Security
We have implemented technical and organizational measures to protect your personal data, including:
- Encryption of data during transmission
- Strict access controls to prevent unauthorized access
Sharing with Third Parties
Your personal data is only shared with third parties in compliance with applicable data protection laws, including in the following cases:
- When necessary to fulfill your orders (e.g., sharing shipping details with logistics providers).
- When we are legally required to do so.
All third parties that process your data act as data processors on our behalf and are subject to strict data protection requirements.
Use of Cookies and other Data
Our website uses cookies to enhance your user experience. Cookies are small text files stored on your device that help us understand how you use our website and optimize its functionality.
You can modify your cookie preferences by adjusting the cookie settings on our website or disabling cookies in your browser. Please note that some website functions may not work properly without cookies.
Our website is hosted on Shopify, which sets its own cookies to enable and enhance website functionality. Shopify also uses cookies for analytics and marketing purposes, including Google Analytics and Facebook Pixel. For more information on Shopify's cookie usage, please refer to their privacy policy.
As Shopify operates in multiple countries, your data may be transferred outside the EU. Shopify ensures that such transfers comply with GDPR requirements.
We have data protection agreements in place with all service providers who process personal data on our behalf, in accordance with Art. 28 GDPR.
Data Retention
We store your personal data only for as long as necessary to fulfill the stated purposes or as required by law. Retention periods are determined based on the following principles:
- Order and transaction data: Stored for up to 10 years to comply with tax and accounting obligations.
- Customer data: Retained as long as you remain an active customer. After 2 years of inactivity, we may delete your data.
- Marketing data: Retained until you withdraw your consent or for up to 2 years after your last activity.
Your Rights
Under the GDPR, you have the following rights:
- The right to access your stored data (Art. 15 GDPR).
- The right to rectification of inaccurate data (Art. 16 GDPR).
- The right to erasure of your data, where legally permissible (Art. 17 GDPR).
- The right to restrict processing of your data (Art. 18 GDPR).
- The right to object to the processing of your data (Art. 21 GDPR).
- The right to withdraw consent, if processing is based on your consent (Art. 7(3) GDPR).
If you wish to exercise any of these rights or have questions about our privacy policy, please contact us using the provided contact details.
Payment Processing
Payments on our website are processed through third-party providers such as PayPal. These payment services collect, store, and process your payment data in accordance with their own privacy policies. We do not store sensitive payment information.
Changes to This Policy
We reserve the right to update this privacy policy at any time. Any changes will be posted on this page. We recommend reviewing our privacy policy regularly to stay informed about updates. The updated policy takes effect immediately upon publication.
Consent
By using our website or making a purchase in our online shop, you consent to the collection, processing, and use of your personal data as outlined in this privacy policy.
If you wish to exercise your rights, please send an email to info@avolie.de along with appropriate proof of identity to prevent misuse.
You also have the right to lodge a complaint with a supervisory authority (Art. 77 GDPR). This may be the data protection authority of your place of residence or the location of our company headquarters.